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Online Reference for Senior Living

Office Manager, Job offer in London, Ontario

Job description


  • Plans, organizes, directs and supervises the activities of the business office; establishes and monitors work flow and makes changes as necessary to improve quality of service.
  • Adheres to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment and infection control.
  • Maintains internal records and prepares internal reports for the Home as required; maintains confidentiality of all financial, personnel and resident data; maintains accounting records
  • Handles payments from families and all queries concerning billings from residents and /or families; prepares bank deposits
  • Presents a positive image of the Home to the public; monitors comings and goings of residents from facility.


  • Post secondary diploma/certificate in office or business administration (or comparable).
  • Secretarial skills and experience with office procedures required
  • Knowledge and experience with office equipment including personal computers, Microsoft office.
  • Must have an understanding of banking practices i.e. deposits, trust, etc. and sufficient accounting knowledge to determine proper entries.
  • Knowledge of payroll, scheduling, benefit administration, interpretation and application of collective agreement provisions, accounts receivable, and accounts payable practices.
  • Ability to work in a fast paced environment and have exceptional time management skills.
  • Previous experience in working with Extendicare’s accounting, scheduling, payroll, resident application systems and High Intensity Needs preferred.
  • Knowledge of Occupational Health & Safety practices, principles and legislation
  • Ability to read and write English as well as to understand complex verbal and written instructions in English.
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